Privacy Policy and Terms

What do you need to do?

Please take the time to read our privacy policy.  We hope to reassure you that Prime Entry takes its responsibilities for your personal data very seriously.

If you would like further information regarding Prime Entry (also trading as Venture Coaching) processing of personal data, please write to us.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. Visit our contact us page for contact details.

This privacy policy was last updated on 18th April  2018 to include the GDPR changes.

This privacy policy explains how Prime Entry Ltd (also trading as Venture Coaching), use any personal information we collect about you when you use this website.

Our data policy

Reflecting the requirements of new EU legislation, the general data protection regulation (’GDPR’), which are being incorporated into UK law in a new data protection act; Prime Entry (also trading as Venture Coaching) has updated its personal data and privacy policy. Here is a brief summary of the contents of the new policy.

Using your data

This policy shows the categories of personal data held by Prime Entry (also trading as Venture Coaching) and how we process it. This data reflects the information provided by members, such as contact, works and home details but may also include other information, such as correspondence between the client and Prime Entry (also trading as Venture Coaching). This data is used by Prime Entry (also trading as Venture Coaching) to provide services to members to keep them informed of important information relating to accountancy services and coaching/mentoring in the form of anonymous case studies.

We will not share your data with anyone for any purposes unless you give permission, for example other consultants, coaches financial organisation and Government authorities for which you have employed us to do so. The same applies for contractors used by Prime Entry (also trading as Venture Coaching) to provide technical support in maintaining and developing our databases.

Prime Entry (also trading as Venture Coaching) also uses the services of software providers to administer our data in various online databases designed as necessary to deliver our services.

Our rights and your rights

The policy sets out the legal basis on which Prime Entry (also trading as Venture Coaching) processes your data: this refers to our obligations to you under the terms of your membership to the member area and also our duties and responsibilities arising under rules and regulations applicable.

This policy describes the rights that you have in relation to your personal data held by Prime Entry (also trading as Venture Coaching). These include accessing your data to ensure it is accurate and, if not, requesting changes and notifying us of any restrictions you wish to make in relation to our use of your data, or even requesting it is removed altogether.

Security of data - What do you need to do? What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please write to us.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You can ask us to correct or remove any information you think it is inaccurate.

The Information We Collect and Use

By information we mean information about you collected through our Service website(s), including your email address and other information you provide to us by registering for our services or making requests for information about our services. Any information provided to us will be retained and used solely for the purposes of fulfilling your request for information, fulfilling a request through a site feature, performing and carrying out the terms of the service, or communicating with you as a member of the service.

Credit Card Information

We do not store credit card details nor do we share customer details with any 3rd parties. All card details are handled by our Merchant account provider.

Registration

Registration for the service is not required to simply view the site. If you elect to register for the service, Kevin Whitehouse, Vicki La Bouchardiere owners of Prime Entry Ltd or Venture Coaching Ltd asks you for information that enables us to provide the service. You will be registering with Prime Entry Ltd on the form provided and such registration may require you to provide contact information such as your name and email address.

Aggregate Information

From time to time, we may collect general, non-personal, statistical information about the use of the site and the service, such as how many visitors visit a specific page on the site, how long they stay on that page, and which hyperlinks, if any, they "click" on. We collect this information through the use of technologies such as "cookies" and "IP addresses", which are discussed in greater detail below. We may also group this information into aggregate visitor data in order to describe the use of the Site and Service to our existing or potential business partners or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you, other list members or any other visitors to the site.

IP Addresses

An IP address is a number that's automatically assigned to your computer whenever you're surfing the web. Web servers, the computers that "serve" web pages, automatically identify your computer by its IP address. Prime Entry Ltd and Venture Coaching Ltd collect IP addresses for the purposes of system administration, to report aggregate information to third parties and to track the use of the site. When visitors request pages from the site or click on a link in a mailing sent through the service our servers’ log the visitors' IP addresses. We reserve the right to use IP addresses to identify a visitor or list member when it will enhance the users experience or if we feel it is necessary to enforce compliance with the site's policies or to protect our companies, the site, its visitors, the service, our Internet Service Provider partners, the list members or others.

Cookies

Cookies are pieces of information that a websites transfers to an individual's hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your preferences while you're at the Site. The use of cookies is an industry standard -- you'll find them on most websites. For example, we may use cookies on the Site to verify the subscriber's login status. They are not used to store personal information, or to retain historical or transactional subscriber data. By showing how and when visitors use the Site, cookies help us see which areas are popular and which are not. Information such as the total number of visitors and pages viewed is most easily tracked with cookies. We may use the information from cookies to make improvements and updates to the Site and to tailor our services to our visitors', list members' and survey participants' needs. You always have the option of disabling cookies using your browser preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, please be aware that some features of the Site will not function properly or may be slower if you refuse cookies.

Clear Gifs (Web Beacons / Web Bugs)

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly in HTML files and are about the size of the period at the end of this sentence. We may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you no longer wish to receive our newsletter or other promotional communications by email, you may opt-out of receiving them by following the instructions included in each communication.

Profile

We may store information that we collect through cookies and clear gifs to create a "profile" of your preferences. We may tie your personal information to information in the profile to provide tailored promotions and marketing offers or to improve the content of the Site for you. We do not share your profile with third parties.

Information Sharing and Disclosure

Except for the limited situations listed here in this Privacy Policy, we will not share your personal information with third parties.

Agents and Third Party Service Providers

To provide the Service to you, we may sometimes use other businesses to perform certain specialized services such as data processing or other technology services. In such instances, we may provide your personal information to those businesses but they are not permitted to retain or use your information for any other purpose.

Change of Control / Asset Transfer

As the Company develops, we may buy other businesses or their assets or sell all or parts of our business assets. Customer information is generally one of the business assets involved in such transactions. Thus, in the event that the assets of the Company in whole or in parts are acquired by a third-party, customer information, including any visitor information collected through the Site or the Service, would be one of the transferred assets. In the event of a corporate change in control or sale of all or parts of our business assets our users will be notified in accordance with the "Changes to this Policy" section of the policy if their personal information is provided to the new corporate entity or asset purchaser.

Legal Compliance

Prime Entry Ltd and Venture Coaching Ltd reserves the right to disclose member information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Company's rights or property, other visitors, list members, or anyone else that could be harmed by such activities. We also reserve the right to disclose visitor or list member information when we believe in good faith that the law requires it.

Customer Service

Based upon the information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We may communicate with you by email or telephone.

Newsletters and Promotions

We may provide you the opportunity to opt-in to additional newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication, we will use your name and email address to communicate with you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.

Choice/Opt-out

Service Email messages are required to fulfil the Service to you. You may opt out of these communications, which are not promotional in nature. If you do not wish to receive them you may opt-out and/or deactivate your account by following the instructions included in each communication or by contacting Prime Entry Ltd support at kevin@primeentry.com We may provide you the opportunity to opt-in to additional newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive our newsletter or other promotional communications by email, you may opt-out of receiving them by following the instructions included in each communication.

Security and Information Protection

The security of your information is important to us. When you enter sensitive information (such as a credit card number) on our payment forms, we encrypt that information using Secure Socket Layer (SSL) technology. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Firewalls

Protecting the security of your personal information is very important to us. When we store information that you have provided to us when registering for a Service, that information is protected by security measures that include "firewalls" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network), "intrusion detection systems" (a combination of computer hardware and software that helps detect any unauthorized visitors) and other tools such as data encryption and physical security, where appropriate. Unfortunately, no data transmission over the Internet or data repository can be guaranteed to be 100% secure. As a result, while Prime Entry Ltd and Venture Coaching Ltd strives to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.

Links to Other Sites

Please be aware that when you are on the Site, or when you receive an email message from us through the Service, you could be directed to other sites that are beyond our control. There may be links to other sites from the Site's pages or from the email message we send to you that take you outside our Site. These other sites may send their own cookies to visitors, collect data, or solicit personal information. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there. Note that when you link to a third party site from the Site, you may see pre-populated data fields with your personal information; however, that information is not available to the third party unless you take certain actions on the third party's site, such as submitting a form.

Privacy Policy for Children

We do not knowingly collect information from children under the age of 13 on the Site or through the Service. If you are under the age of 13, please do not provide any information to us. If we become aware that we have collected information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.

Changes to this Policy

The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made, that this Privacy Policy has been updated, and by changing the "Effective" date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site and participation in following the posting of changes to these terms will mean you accept those changes. All products will be shipped within 7 days via (shipping service).

Anti Spam Policy

Kevin Whitehouse and Vicki La Bouchardiere (Prime Entry and Venture Coaching) are opposed to SPAM and strongly encourages business owners to comply with anti-spam regulations. We use a comprehensive email software called Infusionsoft to manage our data and also follow their strict guidelines on SPAM We provide free e-mail newsletters and regular email communication to those who sign up for them. We also provide free e-mail updates regarding products and services that we provide. These updates are only sent to people who have chosen to receive them, and can be opted-out of at any time. We do not in any circumstances share or sell our e-mail lists to third parties. Each email that you receive from us has simple instructions on how to unsubscribe from our email list. If you have any questions regarding our email policy, please write to us.

TERMS AND CONDITIONS

Our terms and conditions are set out below as a guide to help understand what we require from you from time to time so that we can provide the best service in helping solve your financial, statutory and mandatory obligations. The premise of what this document outlines is that in order for us to deal efficiently with all your financial paper work and submit various documents by the deadlines, you must help us by providing the information when we request it. We will then do everything we can to deliver a quality, professional and cost effective service to you for which we ask that you pay our fixed quoted fees in advance or at the very least on presentation.

1 Accounting and Taxation services

1.1 We shall, if you request this service, prepare the accounts of your business on an annual basis and produce tax computations based thereon from your accounting records and other information and explanations.

1.2 If you require, we will prepare management accounts on a period basis, monthly, quarterly or other such time as needed.

1.3 We shall advise you as to the adequacy of your records for this purpose and make recommendations for improvements, which we consider necessary. We shall not be responsible if you do not keep proper books and records which result in losses or penalties.

1.4 We will use reasonable skill and care in the preparation of your accounts and computations but will not be responsible for errors arising from incorrect information supplied by you. Unless you specifically instruct us to do so, we will not carry out an audit on your records.

1.5 You will be responsible for providing all the information, which we require for the purpose of your tax computations, and all relevant data should be made available to us on a timely basis.

1.6 We shall forward your Tax Return form or Corporation Tax Return, Tax Computations, Business Accounts and supporting schedules for your approval. Once these have been approved by you, we shall submit them to H M Revenue & Customs and Companies House where appropriate.

1.7 We shall respond where necessary to any correspondence sent to us by you or by H M Revenue & Customs or Companies House.

1.8 We shall also make recommendations to you as to suitable tax payments and the dates for payment.

1.9 If we ask you for information to complete the tax computation and it is not provided within the time scale requested, so that the preparation and submission of the return is delayed, we accept no responsibility for any penalty or interest that may arise. There are many key dates by which returns and payments must be made. Failure to meet these deadlines results in automatic penalties and interest. You are responsible for ensuring that such payments are made on time.

1.10 We shall deal with H M Revenue & Customs regarding any tax enquiries in respect of your business accounts and tax computations, having discussed such matters with you as appropriate.

1.11 We shall prepare your business accounts and tax computations for tax purposes for succeeding years under the same conditions as above.

1.12 We provide general tax advice rather than specialised tax advice including tax mitigation and avoidance schemes, any specialist tax schemes are taken under the clients own risk and we do not recommend or promote any provider of such services.

2 Company secretarial services

2.1 We shall not be responsible for the convening of meetings of directors or shareholders, the recording of minutes or any other secretarial duties except as requested in writing from time to time.

3 Book-keeping and Payroll services

3.1 If required for either or both of these services, we shall, in respect of each year, prepare the books and/or payroll file of your business based thereon from the prime records and other information and explanations.

3.2 We shall advise you as to the adequacy of your records for this purpose and make recommendations for improvements, which we consider necessary. We shall not be responsible if you incur losses or penalties.

3.3 We will use reasonable skill and care in the preparation of your books and/or payroll file but will not be responsible for errors arising from incorrect information supplied by you. Unless you specifically instruct us to do so, we will not carry out an audit on your records.

3.4 You will be responsible for providing all the information, which we require for the purpose of your book-keeping and/or payroll file all relevant data should be made available to us on a timely basis.

3.5 VAT: - We shall forward your VAT return form, (if applicable) for your approval and onward submission to H M Revenue & Customs. However, because of the deadlines laid down by H M Revenue & Customs we may submit your return on your behalf from time to time.

3.6 We shall respond where necessary to any correspondence sent to us by you or by H M Revenue & Customs.

3.7 We shall also make recommendations to you as to the settlement of your VAT liability.

3.8 If we ask you for information to complete the VAT return and it is not provided within the time scale requested, so that the preparation and submission of the return is delayed, we accept no responsibility for any penalty or interest that may arise. Under the VAT regime there are a number of key dates by which returns and payments must be made. Failure to meet these deadlines results in automatic penalties and interest. You are responsible for ensuring that such payments are made on time.

3.9 We shall deal with H M Revenue & Customs, having discussed such matters with you as appropriate.

3.10 PAYROLL: - We shall produce payslips as required and process your PAYE under the latest Real Time Information rules and regulations. However, because of the deadlines laid down by H M Revenue & Customs we may sign and submit your return on your behalf from time to time.

3.11 We shall respond where necessary to any correspondence sent to us by you or by H M Revenue & Customs.

3.12 We shall also make recommendations to you as to the settlement of your PAYE liability.

3.13 If we ask you for information to complete the Payroll file and it is not provided within the time scale requested, so that the preparation and submission of the payslips or return is delayed, we accept no responsibility for any penalty or interest that may arise. Under the Inland Revenue PAYE regime there are a number of key dates by which returns and payments must be made. Failure to meet these deadlines results in automatic penalties and interest. You are responsible for ensuring that such payments are made on time.

3.14 We shall deal with any H M Revenue & Customs enquiries, having discussed such matters with you as appropriate.

4 Financial Services Act 1986 Investment business

4.1 We may in the course of the other professional services set out in these terms, advise you on the acquisition and disposal of investments. If as a result of such advice, you require us to arrange or effect a transaction; we shall require a written statement of your instructions. 4.2 Please bear in mind that we may not undertake any more extensive investment business advice on your behalf without agreement as to the terms and conditions that will apply. 4.3 We may give you oral or written advice. To enable us to provide a proper service to you, there may be occasions when we will need to contact you without your express invitation. For example, it may be in your interest to buy or sell a particular investment and we would wish to be able to inform you of this fact. We therefore may contact you in such circumstances. We shall of course, comply with any restrictions you may wish to impose with regard to the timing of such contacts or otherwise and which you notify to us in writing.

5 External review

5.1 Arising from the regulatory requirements, our work is subject to external review by independent qualified accountants. Accordingly, an external reviewer, who will be subject to a confidentiality agreement, can review our client files.

6 File destruction

6.1 Whilst certain documents may legally belong to you, unless you tell us not to, we intend to destroy correspondence and other papers that we store, which are more than seven years old, other than documents which we think may be of continuing significance.

7 Ethical and practice guidelines

7.1 In accepting the terms of this letter you recognise that we shall comply with our Institutes's ethical and practice guidelines including the correction of any H M Revenue & Customs errors.

8 Standard of service

8.1 If at any time you would like to discuss with us how our service could be improved or if you are dissatisfied with the service you are receiving please let us know

8.2 We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. If we have given you a less than satisfactory service we undertake to do everything reasonable to put it right.

9 Money Laundering

9.1 These terms do not set out the full spectrum of what is covered under the money laundering regulations, but we will endeavour to take necessary steps to keep on file such personal information about you from time to time about you, so as to satisfy ourselves of your true identity.

10 Fees

Our fees will be based on the degree of responsibility required and the time necessarily occupied on the work. Unless otherwise agreed, we will raise fee notes at appropriate intervals during the course of the year. Where possible we will quote a fixed price for the work we undertake for you.

If there is additional work over and above what was initially quoted we will inform you and provide a quotation for the additional work with an explanation.

Fees will be subject to the addition of VAT and will be due on presentation. We welcome payments made via direct debit, debit or credit card as this can help both yours and our cash flow. If you are unable to pay your fee on presentation we will ask you to sign a direct debit instruction so that we can collect our fees over an agreed specified period.

Earnings Disclaimer

We make every effort to ensure that we accurately represent any products and services we promote and their potential for producing income for business owners who apply them properly. Examples of income earned and other results are not necessarily average or typical nor intended as representations of your potential earnings. As with any business or training, each individual’s results may vary widely. Each individual’s results depend on his or her background, dedication, desire, motivation and particular applications. Significant financial risk is possible with any business venture or opportunity if you don’t do your own due diligence and get suitable professional advice. No guarantees of specific results are expressly made or implied. ALL Rights Reserved. Contacting us We value your opinions.

If you have comments or questions about our privacy policy, please send them to:

Prime Entry Ltd The Office Cole Street Lane Gillingham Dorset SP8 5JQ with questions or comments about this web site.